Loyalty Windows Ltd is a family run business. Grant, the owner, having gained over 30 years of experience within the industry is who you will meet on first appointment through to survey, installation and any after care needed. Jenny looks after the admin, including the bookings of appointments. Ellie, who looks after the company website and I.T. and Josh, who will be joining his Dad on site in the foreseeable future.
Grant left school and went straight into one of the largest double-glazing companies, along the way gaining qualifications and a wealth of knowledge and experience. After serving eight years with the company he then was asked to represent them in the commercial sector of the industry. Grant always had the ambition to set up his own business with the experience achieved and to set out with the name of Loyalty Windows to do the very best he could for his customers. If you wondered on the name Loyalty Windows, after seeing years of bad customer after care service, it was one of the main factors to have within the company going forward that the customer comes first before, during and after service provided.
We pride ourselves on installing top quality Upvc and Aluminium products. Taking a lot of time and care on first appointment meeting his customers to make sure on choosing window and door designs that are in keeping with the character with the property.
From day one the ethos of Loyalty Windows Ltd has always been to give honest advice and to offer top quality products at affordable prices without any high pressure sales tactics.
We have been using REHAU windows and doors, which is a German company, for many years because we feel it is the best Upvc manufacturer of products out there. After many years of fitting other products that are on the market it is of our opinion that REHAU is the best. REHAU has been a market leader in Upvc windows and doors for many years. REHAU advertise regularly in Ideal Homes Magazine and House Beautiful.
The reason we are apart of Kent Trading Standards is because as a company we have to keep standards very high to achieve being Kent Trading Standard Approved. We hear lots of horror stories from our customers about how they have been unfairly treated by tradesmen, we feel by being Kent Trading Standards Approved customers can have confidence in the service we provide.
With every installation our customers receive a CERTASS certificate (building regulations certificate). We also provide a ten year insurance back guarantee with installations carried out by us.